TERMS & CONDITIONS

Effective Date: November 27, 2024

Welcome to the Mountain Whisper Spa website. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or services.

1. Acceptance of Terms

By accessing this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using the website.

2. Services Offered

Mountain Whisper Spa provides information about our spa services, products, promotions, and bookings. All services and offers are subject to availability and may change without notice.

3. User Responsibilities

When using our website, you agree:

To provide accurate and complete information when booking services or making inquiries.
Not to engage in any unlawful or harmful activities.
To respect the intellectual property rights of Mountain Whisper Spa.

4. Bookings and Cancellations

Online Bookings: Appointments made online are subject to confirmation via email or phone.
Cancellations: Clients must provide at least 24 hours' notice for cancellations to avoid charges. Failure to cancel within this timeframe will result in fees.
No-Shows: Full charges will apply for missed appointments.

5. Payments

Payments for services and products can be made in person or online, as applicable. All prices listed are in [Insert Currency] and include applicable taxes unless otherwise stated.

6. Gift Cards and Promotions

Gift cards are non-refundable and cannot be exchanged for cash.
Promotions and discounts are subject to specific terms outlined in the offer.

7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Mountain Whisper Spa unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.

8. Liability Disclaimer

Mountain Whisper Spa strives to provide accurate and up-to-date information on its website. However, we do not guarantee that the content is error-free, and we are not liable for any inaccuracies, omissions, or issues resulting from reliance on this information.

9. Limitation of Liability

Mountain Whisper Spa shall not be liable for any damages arising from:

The use or inability to use this website.
Any unauthorized access or alterations to your data.
Any services booked or purchased through the website.

10. Third-Party Links

Our website may include links to third-party websites. These links are provided for your convenience, and Mountain Whisper Spa does not endorse or assume responsibility for the content or practices of these websites.

11. Termination of Use

We reserve the right to terminate or suspend access to our website or services without notice if you violate these Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by the laws of Alberta, Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Alberta, Canada.

13. Changes to Terms and Conditions

Mountain Whisper Spa reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Mountain Whisper Spa
222 Lynx St, Banff, Alberta, T1L 1K5
403-431-6232
info@mountainwhisperspa.com